Documentación/troubleshooting
WooCommerce issues
ProWooCommerce-specific pitfalls and fixes.
WooCommerce not detected
- Confirm WooCommerce 7.0+ is active
- If you see "WooCommerce tools disabled" — activate the Products / Orders modules in StoreMCP → Modules
HPOS mismatch
StoreMCP works with both the legacy posts/postmeta order storage and HPOS. If you recently enabled HPOS and some orders look wrong:
- Run
wp wc cot syncto force-sync tables - Or toggle WooCommerce → Settings → Advanced → Features → HPOS off/on to re-scan
Variations not found
- Parent product type must be
variable - Each variation must have attributes — a variation with no attributes is invisible to Woo
Coupon doesn't apply
- Check
individual_use— another coupon may be in effect - Check product/category restrictions
- Check
minimum_amountagainst the current cart
Stock out of sync
- WooCommerce stores stock at the variation level for variable products
- Use
store_mcp_list_variationsand update each variation, not the parent
Tax math looks off
- Prices including tax vs excluding tax — check WooCommerce → Settings → Tax
- Tax calculation based on customer address vs shop address
- Use
store_mcp_get_settingswithgroup: taxto read the full tax config before writing